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Assign or remove Microsoft 365 user licences

Assigning a Microsoft 365 product licence can make services available to a user. Removing one can affect Exchange, OneDrive and other services, so it should not be treated as a harmless billing change.

SUPPORTED TENANTPILOT TASK · Fictional examples · Updated October 2026

Before assigning or removing a licence

  • Confirm the person, product SKU and licence availability.
  • Check whether group-based licensing controls the assignment.
  • For removals, review mailbox, OneDrive and retention implications with IT.
  • Document why the change is needed and who approved it.

Licence assignment workflow

  1. Open the user in the Microsoft 365 admin centre.
  2. Find the licences and apps section.
  3. Choose the authorised product licence and enabled service options.
  4. Save the change and verify service availability.
  5. If removing a licence, confirm the downstream impact before proceeding.

Where TenantPilot fits

TenantPilot includes tasks to assign and remove product licences and to view tenant licence usage. These are suitable for guided administration when your licensing policy is understood.

Common pitfall

Do not remove a licence from a mailbox you still need to preserve without checking the relevant Microsoft retention and shared-mailbox rules.

Further reading and official guidance

Microsoft services and interfaces can change. Check the linked official guidance before making changes in a live organisation.

Prefer guided Microsoft 365 administration?

TenantPilot provides guided tasks for suitable day-to-day administration on Windows, while complementing your existing IT support partner.

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Always follow your organisation’s permissions, privacy and IT support procedures.