Practical answers for Microsoft 365.
Explore everyday administration, PowerShell examples and advanced Microsoft Purview eDiscovery guidance. Search a topic or browse by category — and see which tasks TenantPilot actually supports.
Showing all 19 guides
Mailbox & calendar management
How to add an email alias in Microsoft 365
Add an extra address to an Exchange Online mailbox without creating another inbox.
Supported taskRead guide →MAILBOX ACCESSShared mailbox Full Access vs Send As: what’s the difference?
Understand the difference between opening a mailbox and sending from it.
Supported taskRead guide →MAIL FLOWHow to configure email forwarding in Microsoft 365
Forward messages to an approved recipient while understanding the security implications.
Supported taskRead guide →SHARED MAILBOXESHow to create a shared mailbox in Microsoft 365
Create a team mailbox such as enquiries@ and give authorised staff the right access.
Supported taskRead guide →SHARED MAILBOXESConvert a Microsoft 365 user mailbox to a shared mailbox
Understand mailbox conversion, access and licensing before changing an employee mailbox.
Supported taskRead guide →CALENDARSHow to grant or change Outlook calendar permissions
Understand Reviewer, Editor and other calendar permission levels in Exchange Online.
Supported taskRead guide →MAILBOX ACCESSHow to audit who has access to a shared mailbox
Check Full Access, Send As and delegated mailbox access before making changes.
Supported taskRead guide →AUTOMATIC REPLIESSet out-of-office automatic replies in Microsoft 365
Configure internal and external automatic replies without handing over account access.
Supported taskRead guide →Users & account security
How to reset a Microsoft 365 user password safely
Reset a user password with identity verification and safe temporary credential handling.
Supported taskRead guide →ACCOUNT SECURITYBlock Microsoft 365 sign-in and revoke user sessions
Understand the difference between disabling an account and revoking sign-in sessions.
Supported taskRead guide →LICENSINGAssign or remove Microsoft 365 user licences
Understand the difference between product licences, enabled services and access to data.
Supported taskRead guide →GUEST USERSInvite an external guest to Microsoft Entra ID
Invite a guest user without automatically granting them access to everything.
Supported taskRead guide →Groups & collaboration
Add or remove members of a Microsoft 365 distribution list
Manage Exchange Online distribution group membership and avoid the wrong recipient list.
Supported taskRead guide →SECURITY GROUPSHow to manage Microsoft Entra security group membership
Understand group membership changes and why they can affect application access.
Supported taskRead guide →Reports & insights
Microsoft Purview, eDiscovery & DSAR
How to run a Content Search with Microsoft Purview eDiscovery
Current steps for Content Search in Microsoft Purview, including sources, search terms and review.
Microsoft 365 referenceRead guide →EDISCOVERY · SEARCH SYNTAXMicrosoft Purview eDiscovery search queries: keywords and KeyQL
Learn how to narrow Microsoft 365 eDiscovery searches with phrases, dates and KeyQL operators.
Microsoft 365 referenceRead guide →DSAR · SUBJECT ACCESS REQUESTDSAR and Subject Access Requests: finding Microsoft 365 data
Understand how Microsoft Purview eDiscovery can help locate data for a DSAR or UK subject access request.
Microsoft 365 referenceRead guide →EDISCOVERY · EXPORTHow to export Microsoft Purview eDiscovery search results
Export authorised eDiscovery search results, understand package handling and avoid unnecessary disclosure.
Microsoft 365 referenceRead guide →